The opportunity for cooperation began with an initial inquiry a month ago. After efficiently communicating product details, providing customized quotes and confirming options, the customer proposed to visit the factory in person. So we quickly coordinated resources, contacted the factory, and agreed on a time for the visit with the customer, and then completed the reception preparations the next day, showing a high degree of professionalism and service flexibility.
On January 9, 2025, the customer arrived in China from the United Arab Emirates. We led the customer to visit the whole production process of JINGONG series of machinery. From the precision machining workshop to the intelligent assembly line, from the strict quality inspection to the warehousing and logistics system, the customer highly evaluated the scale operation and technical strength of the factory. Especially in the on-site test-driving session, the excellent performance and reliability of JINGONG machinery made customers nod frequently.
The in-depth conversation at dinner further brought the two sides closer. The customer disclosed that his mining company is in a rapid development stage, and plans to centralize the procurement of core equipment in China to build a high-efficiency operation system. In response to this demand, our company not only systematically sorted out the details of the customer's concerns during the visit, but also took the initiative to extend the service chain, combined with the characteristics of the mining industry scenarios, and additionally provided solutions and quotation support for related equipment, in an effort to assist the customer's decision-making with a full range of services.
The customer said that he would make the final choice after comprehensive evaluation, and our company will continue to optimize the service response mechanism, and deepen the trust of cooperation with accurate quotation, efficient communication and customized solutions.